Christof joined Aston Business School as a Professor and Chair in Marketing in September 2016. Before, he worked as an Assistant Professor at the Universities of Dortmund, Bochum and Braunschweig in Germany, and as a Professor of Marketing at Newcastle University Business School.
His research interest lies primarily in the field of Retail and Services Marketing and Management. His work in these domains has been published in international marketing journals such as the Journal of Business Research, Journal of Retailing, Journal of the Academy of Marketing Science, Journal of Small Business Management, Industrial Marketing Management, International Marketing Review, and Psychology & Marketing.
In order to ensure that his research activities are of practical relevance, he regularly collaborates with companies and industry associations such as Allianz SE, IACCM, Vodafone D2 GmbH, and Volkswagen AG to help resolve issues in the areas of service innovation, customer and partner relationship management, marketing control & monitoring, and sponsorship management.
Retailing & Services Management
Relationship Development in Services Networks
Management of Service Innovation Processes
International Services Branding
CRM and Sales Management
Loyalty Program Management
Management of Frontline Employees
2018: Senior Fellow of The Higher Education Academy.
2008: PhD in Business Administration, University of Muenster.
2005: MA equivalent (Diplom-Kaufmann), University of Muenster.